Support
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Get in touch with our team to discuss any questions you may have about our products.
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FAQ's
Check out these FAQ's, otherwise feel free to give us a call or send us a message via the enquiry form below.
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If we receive your order before 2pm AEST on a weekday, we can normally send your order the same day. Weekend orders are normally sent on the following Monday.
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At checkout you will have several options for shipping such as standard and express delivery. Your shipping address location will ultimately determine how long it takes for delivery after we have sent it from Brisbane, Australia. Standard Post orders normally take around 3-8 days, and Express Post orders can sometimes be delivered the next business day, up to a few days. Add a few days in peak season times such as Christmas and Black Friday etc. Please contact us for International order timeframes.
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We use Australia Post for most shipments, but we may use another courier if the order is larger than normal or the location requires another courier.